Support Plans

Support Plans

All hand-coded sites delivered include three months of content support, included in the delivery cost. This support includes updating text and adding/removing audio, video & pictures from created slide shows, audio players, and video players. This support includes adding new pages that conform to existing layout. This does not include creating new audio or video players, layout changes, video encoding, or anything that involves new creation or development. We reserve the right to define this ourselves.

All CMS deliveries include three months of "how to" support, included. Content support is additional and available from three month to two year lengths.

Service 3 Month 6 Month 1 Year 2 Year
Hand Coded Site Content Included Available Available Available
CMS Included Available Available Available
CMS Content Available Available Available Available

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Per-Incident Support

We also offer per-incident support. Most per-incident support issues are billed by on a time basis, but some complex issues may be handled on a fixed cost basis.